The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfy Sleeps!
“The bed in our room was incredibly comfortable, providing us with restful nights and refreshing mornings.” view full review
Patio Delight!
“We loved the patio setup outside our room, complete with tables and chairs, perfect for enjoying our morning coffee.” view full review
Updated Amenities
“The bathroom featured modern amenities and was spacious, allowing for a very enjoyable experience.” view full review
Convenient Setup
“Having the self-catering option made it easy for us to prepare snacks and drinks, enhancing our overall stay.” view full review
General
No smoking on site
Wi-Fi
Parking
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Security
Elevator
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Hiking
Golf course
Business
Meeting/ Banquet facilities
Spa & Leisure
Seasonal outdoor pool
Heated swimming pool
Sun loungers
Sun terrace
Spa lounge
Jacuzzi
Room features
Air conditioning
Heating
Terrace
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Show more
Location
4010 Parkway,
Pigeon Forge,
Tennessee,
United States of America,
37863,
Tennessee
Map view
4010 Parkway,
Pigeon Forge,
Tennessee,
United States of America,
37863,
Tennessee
City landmarks
Amusement & Theme Parks
Dollywood
1.5
mi
3849 Parkway
Dolly Parton's Stampede
2400 ft
Wild Wheels Family Fun Center
2400 ft
Museums
Southern Gospel Music Hall of Fame and Museum
1.5
mi
3735 Parkway
TopJump Trampoline & Extreme Arena
2400 ft
178 Old Mill Ave
Old Mill
1.3
mi
Gallery
Thomas Kinkade Gallery & Gifts
1.0
mi
Church
Conner Heights Baptist Church
2100 ft
Mall
The Island in Pigeon Forge
2.4
mi
Dixie Stampede Dinner & Show
2300 ft
Wild Wheels and Waterbugs
2300 ft
3335 Old Mill St Pigeon Forbe TN 37863
The Twisted Vessel
1.1
mi
3325 Parkway
All Sauced Up # 2
1.1
mi
170 Old Mill Ave
Old Forge Distillery
1.3
mi
Church
First United Methodist Church
3700 ft
Amusement Park
The Track
1.0
mi
Parks
Patriot Park
1.3
mi
Golf Course
Gatlinburg Golf Course
3900 ft
Dollywood Lane
4000 ft
3536 Parkway Ste 5
The Barking Boutique
4100 ft
Gatlinburg Municipal Golf Course
4300 ft
Shopping Area
Old Forge Plaza
1.0
mi
3303 Wears Valley Rd
Tennessee Shine Co
1.0
mi
Patriot Park Liberty Bell
4700 ft
Patriot Park Patriot Missle
4900 ft
3435 Teaster Lane
Tennessee XXX Moonshine on Teaster
1.3
mi
509 Mill Creek Rd
Smoky Mountain Ziplines
2.3
mi
3275 Parkway
Big Top Arcade
1.6
mi
Race track
SpeedZone Fun Park
1.6
mi
Nearby
Dixie Stampede Dinner & Show
1600 ft
Restaurants
KFC
600 ft
3984 Parkway
Waffle House
900 ft
3949 Parkway
Bojangles'
700 ft
4035 Parkway
Smoky Mountain Pancake House 2
1900 ft
4160 Parkway
Smoky's Pancake Cabin
1.4
mi
4235 Parkway
Pizza Hut
2800 ft
3710 Parkway
Baskin-Robbins
3300 ft
3668 Parkway Us Hwy 441
Reviews and Ratings
Feedback from previous guests about their experience.
56%
liked the hotel and would stay again
5.6/10
Guest rating
Rooms
5.0
Location
7.2
Service
5.8
Dining
5.7
Guest reviews
5.6/10
based on 6 reviews
3.1
3.1/10based on 4852 reviews
Oscar
United States of America,
January
2024
6.8/10
The hotel's location was fantastic, near great restaurants and right on the strip with everything close by. The rooms were clean and fresh-smelling, although there was a missing screen near the elevator. The service, unfortunately, was quite poor, with rude staff and issues with missing items. Dining was enjoyable, but could use more variety in options. Overall, a convenient location with some service drawbacks.
Rooms
7.0
The room was clean and smelled fresh, but there were only limited towels provided and a missing screen near the elevator.
Service
5.0
The staff were rude and unhelpful, leading to a frustrating experience during the stay.
Location
9.0
The hotel's location was fantastic, near great restaurants and attractions, with a beautiful scene. Ideal for exploring the Smoky Mountains.
Dining
8.0
The dining experience was enjoyable, but could benefit from expanding the breakfast options.
Facilities
7.0
Suzanne
United States of America,
January
2024
6.0/10
My stay at the hotel had its ups and downs. The rooms were not worth the price I paid as they were dirty, the TV and coffee pot didn't work, and the employees allowed a rowdy group of young adults to disrupt the peace at the pool. However, the service was a highlight with friendly and helpful staff. The location was decent but somewhat cramped, and the dining experience was friendly but could have offered more options. Overall, there were mixed feelings about this property.
Rooms
5.0
The rooms were disappointing as they were dirty and some amenities didn't work.
Service
8.0
The service was a pleasant aspect of my stay with friendly and helpful staff.
Location
6.0
The location was decent but felt crowded at times making it challenging to move around.
Dining
7.0
The dining experience was friendly but lacked variety in breakfast options.
Facilities
5.0
The facilities were questionable in terms of cleanliness and maintenance.
John
United States of America,
January
2024
5.0/10
The hotel had a mixed experience. The rooms were affordable but had a nasty smell, were dirty looking, and had various maintenance issues. The service was friendly and courteous, but some restrictions were in place. The location was convenient for tourists but had limited relaxation areas. The dining experience was poor, with fresh and yummy options available. Overall, the facilities were average.
Rooms
5.0
The rooms had a nasty smell, were dirty looking, and had various maintenance issues.
Service
7.0
The service was friendly and courteous, but some restrictions were in place.
Location
6.0
The location was convenient to tourist sites but lacked relaxation areas.
Dining
5.0
The dining experience was very poor.
Facilities
5.0
The facilities were average.
Eleanor
United States of America,
December
2023
5.0/10
When we arrived, the room wasn't even clean, the bed was unmade, and it felt more like a couple's setup than suitable for a family. Despite this, there are signs of a renovation, but service-wise, it was a letdown. The location was on point, but the dining experience left a lot to be desired.
Rooms
5.0
The room was not clean upon arrival and lacked proper setup for a family stay.
Service
5.0
The service was subpar and disappointing, lacking helpfulness and care.
Location
7.0
The location was convenient and within walking distance to various places.
Dining
5.0
The dining experience had its shortcomings, especially the breakfast options.
Facilities
5.0
The overall facilities were undergoing renovation but seemed lacking in service quality.
William
United States of America,
September
2023
6.8/10
The hotel is located at the end of the parkway, making it easy to access the entrance. Perfect for trips to Dollywood, the location is excellent for reaching Gatlinburg strip and family activities. While being more peaceful than other hotels on the Parkway, it provides convenient access to nearby dining options. However, the presence of trash and food scraps is a drawback for a one-night stay.
Rooms
5.0
I had to clean my own hotel room before feeling comfortable letting my children sleep there. The room lacked a microwave and was not as clean as expected.
Service
9.0
The friendly and professional service was exceptional. The staff ensured a pleasant experience, and our ground-floor room location was convenient.
Location
8.0
Very close to everything in the area, including Gatlinburg for New Year's Eve. The hotel's position right before the Spur offers a quieter stay with easy access to nearby amenities.
Dining
7.0
The dining experience, although adequate, could have been slightly improved. The breakfast offerings were good but not exceptional.
Facilities
6.0
The hotel boasts functional facilities, but the presence of trash and scrap food was noticeable, affecting the overall experience.
Leo
United States of America,
August
2023
5.2/10
My stay at the hotel was a mix of positives and negatives. The rooms were unfortunately dirty and had a moldy smell due to a leaking air conditioning unit and previous smoking guests, but on the bright side, the location was quiet and away from the noise. The service was a bit inconsistent, with friendly and helpful staff but also some who seemed distracted. The dining options were limited, but the hotel had traditional local cakes. Overall, it was an average experience with room for improvement.
Rooms
5.0
The rooms were not up to standard - dirty and with a moldy smell from the leaking air conditioning unit and previous smoking guests.
Service
6.0
The staff had a mix of friendliness and some being preoccupied, with a couple seemingly on personal calls.
Location
7.0
The hotel's location was a plus, away from noise, but had difficulties accessing the parking lot from the parkway.
Dining
5.0
The dining options were average, with limited choices but did offer traditional local cakes.
Facilities
5.0
The hotel facilities seemed outdated and not well-maintained.
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